Kids

Ages

Heros Crèche
Operates for children aged 4months – 3 years.
(Ratio: Ages 4–23 months: 1 adult: 3 children / Ages 2–3 years: 1 adult: 4 children)

Heros Kids Club
Operates for children aged 4 years – 12 years (Ratio: 1 adult: 8 children)

Just 4Teens
Operates for children aged 13 + (Ratio: 1 adult: 8 children)

WK Football Academy
Operates for children aged 5-8 years and 9-14 years.

Note: These ages cannot be mixed e.g. a 3 year old attending kids club with
their older sibling. This is due to our policies and procedures including lower adult:
child ratios for under 4 year olds including outdoor, swimming and inside the setting.
We also operate age appropriate activities for the children.

ACTIVITIES

We offer lots of different activities throughout the different age groups of children such as arts and crafts, sports, cooking, water sports, swimming and games.

As the children are on holiday we try our very best to ensure all children have the best holiday ever. All activities are planned by our staff, are age appropriate and are displayed on a timetable on a weekly basis.

Outdoor play facilities:

All children will benefit from the outdoors when attending the childcare. Childcare staff will endeavour to use as much of the hotel as possible including the outdoor playground, tennis courts, swimming pools, beach and grass.

RESERVATIONS

We strongly recommend pre booking childcare sessions before arriving in resort. This is to avoid disappointment as spaces are limited due to our strict ratios.

Families, agents and reservations staff can carry out a booking or check availability during a particular time.

Babysitting can also be requested through the booking page and will be confirmed directly by the childcare manager.

Please click here to Pre-Book your preferred childcare service

Babysitting can be requested in advance. For prior requests this will be confirmed on arrival in resort. This is subject to staff availability.

CHARGES

Free of charge

Heros Kids Club ages 4-12 years: Complimentary service.
Although some extra activities may incur an additional charge, such as for water sports or ice cream trips.

Just4Teens ages 13 + : Complimentary service.
Although some extra activities may incur an additional charge such as for water sports.

At extra charge

Heros Crèche ages 4 – 23 months: 35€ per session (morning or afternoon) and 50€ for two sessions in the same day (morning and afternoon). Lunch session 25€.

Heros Crèche ages 2 – 3 years: 28€ per session (morning or afternoon) and 40€ for two sessions in the same day (morning and afternoon). Lunch session 25€.

WK Football Academy ages 5 – 14 years. 35€ per session/child, if attending or booking 6 sessions guests will only pay for 5 sessions. Costs and discounts are per child.
WK Tots Football Academy ages 18 months – 4 years 15€ per session

Method of payment (if applicable)

Heros Crèche and WK Football Academy charges are per child and sessions are billed directly to the guest’s room and are payable at the end of their stay.

Babysitting costs €10 per hour and is payable directly to babysitters. If the babysitter is required after 10.50pm there is a surcharge of 15 Euro’s to pay for a taxi for the babysitter.

PROFESSIONAL QUALIFICATIONS

All staff are highly experienced with working with children of all ages. All staff working with children under 4 years (Crèche staff) are fully childcare qualified.

All staff working with the children have carried out DBS (police checks) on them before starting their employment. All staff carry out Worldwide Kids training course City and Guilds International Childcare for Leisure and Tourism before starting work with the children.