Privacy Policy


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We treat your personal data with respect to your privacy. We take all the necessary precautions, security measures as well as the relevant technical and organizational measures to ensure the confidentiality of the provided personal data.

Purposes of processing and legal basis

We need your personal data collected via the registration for different purposes such as:

Purpose of processing

Legal basis

Completion of the registration procedure

Identification data is necessary in order to comply with our legal obligations

Serving your stay            

Our legitimate interest, contractual obligation

Facilitating administration           

Our legitimate interest, contractual obligation

Facilitating payment procedure

Payment information is necessary in order to issue your invoice and comply with fiscal obligations. Payment information is necessary for the establishment, exercise or defense of legal claim

Security of financial transactions

Our legitimate interest (ensure protection from fraudulent, illegal transactions in accordance with applicable financial sanctions laws, regulations, and restrictive measures)

Improving our services to offer you memorable stays

Our legitimate interest

Offering you personalized services (regarding preferences etc.)

Provided that we have your consent

For communication and marketing purposes including analyzing your travel and accommodation preferences in order to offer you tailor-made services

Provided that we have your consent

Promoting of our special offers and goods, services or forthcoming events or promotions which may interest you

Provided that we have your consent


Transfer of personal data

The personal information you provide us is kept securely and is safeguarded. We do not share your information with unauthorized third parties. We may share your information within our group of companies and public authorities for the above described purposes. We will need to disclose your information to government authorities in all cases we are obliged to do so pursuant to the law. Furthermore, we may disclose your personal data to third parties, such as tour operators, which process your personal data under our written instructions and clarifications (Data Processors). Finally, in case of any Covid-19 related incident at our premises, we are obliged to inform the competent health authorities or act according to health or other competent authorities’ instructions. We always guarantee that these third parties apply the same measures for the protection of your personal data and act only under our written orders with respect to your personal data.

Retention period

All your personal data are retained for a predetermined and limited time period depending on the purpose of processing, after the end of which, these personal data are being deleted from our databases and relevant hard copies are properly destroyed.

Exercise of rights

Pursuant to the General Data Protection Regulation EU 679/2016 you have: (i) the right of access and information, (ii) the right of rectification, (iii) the right of erasure, (iv)the right to ask restriction of processing, (v) the right to data portability, (vi) the right to object, including object to automated decision making and profiling, vii) the right to withdraw your consent at any time, bearing in mind that such withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

For more information on the processing of your personal data and your rights, please refer to IKOS Resorts’ Privacy Policy. Alternatively, you may submit your questions to IKOS’s Data Protection Officer at or contact at +30 2374099789.

In case you consider that we have not properly responded to your request, you can always contact the relevant Greek Data Protection Authority (


Covid 19 – Disclaimer

COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, local governments and health organizations recommend social distancing and personal hygiene. At IKOS Resorts, we are continuously monitoring the development of COVID-19 outbreak and have set as our major priority the well-being, health and safety of our staff and guests. We fully comply with the guidelines of competent health authorities (including national and World Health Organization) and have put in place preventative measures to reduce the spread of COVID-19 according to our set-up routines and relevant procedures. However, although we are taking every necessary precaution measure in order for our guests to feel safe when staying or visiting our premises, we cannot guarantee that our guests will not be exposed to the virus. Guests are requested to take self-protective measures to minimize any exposure to the virus and immediately report any possible symptoms to the Resort’s Manager. By visiting IKOS Resort, or attending any of its activities, you acknowledge the contagious nature of COVID-19 and assume the risk that of exposure or infection by COVID-19. IKOS Resort does not accept any liability and you agree to hold IKOS Resort harmless, of and from any claims, including all liabilities, damages, costs or expenses of any kind arising out of or relating thereto.