CORPORATE GOVERNANCE

COMPLIANCE

At Sani/Ikos Group, compliance refers to our commitment to operating in accordance with all relevant laws, regulations, industry standards, and internal policies that govern our business activities. Compliance ensures that we conduct our operations ethically, transparently, and responsibly, while safeguarding the trust of our clients, partners, and stakeholders.
Our compliance framework focuses on:

• Legal Adherence: We stay updated with local, national, and international laws to ensure our operations meet all regulatory requirements.
• Ethical Standards: We uphold the highest ethical practices across all areas of business, promoting integrity and fairness.
• Risk Management: Compliance helps us proactively identify and mitigate risks, ensuring we maintain a safe and secure environment for both our employees and customers.
• Continuous Improvement: Our compliance processes are continuously monitored and improved, adapting to new regulations, emerging risks, and industry best practices.
  By prioritizing compliance, Sani/Ikos Group is committed to protecting our reputation, ensuring operational excellence, and fostering a culture of accountability.

Code of Ethics and Business Conduct

Our Code Ethics and Business Conduct is more than a set of rules; it reflects our shared commitment to upholding the highest standards of professionalism, integrity, and respect at Sani/Ikos Group. It serves as a daily compass, guiding our actions and decisions, and empowering each of us to foster an inclusive environment and protect the reputation that makes SIG a symbol of luxury and distinction.
Every member of Sani/Ikos Group is encouraged to embrace and adhere to the values, principles, and standards of conduct outlined in this Code, and to comply with applicable laws and regulations at all times.

Key principles covered in the Code of Conduct include:
• Integrity and Honesty: We pursue professional excellence with a steadfast commitment to integrity and honesty, avoiding any conduct that could harm our Group’s reputation or interests.
• Mutual Respect, Non-Discrimination, and Equal Opportunities: We embrace individual differences, foster an inclusive environment, and have a zero-tolerance policy for harassment, discrimination, or bullying in the workplace.
• Caring About People: We respect and promote human rights, ensure fair compensation, and are committed to providing a safe, secure, and healthy environment for all.
• Our Guests at the Center: Guest satisfaction is our top priority. We are committed to delivering the highest quality and continuously striving for excellence in our services.
• Environmental and Sustainability Commitment: We integrate sustainability across our business, operating in accordance with an ISO 14001-certified Environmental Management System, and are dedicated to minimizing our environmental footprint.
• Acting Responsibly: We avoid conflicts of interest, ensure accurate reporting, and protect confidential information and personal data in line with our Data Privacy Framework.
• Fighting Illegal Practices: We categorically reject any form of corruption or bribery, and maintain strict policies on gifts, entertainment, and anti-money laundering.
• Protecting Business: We apply rigorous standards in supplier engagement, external communications, and the protection of intellectual property.

We encourage you to take a few moments to read the Code of Ethics and Business Conduct by clicking below:

SIG Code of Ethics and Business Conduct_2025

Whistleblowing

At Sani/Ikos Group, we believe that creating a safe and open environment for our employees is essential.

The Whistleblowing Directive (EU) 2019/1937 is a European Union law designed to protect individuals who report wrongdoing in the workplace. Whether it’s a concern about unethical behavior, breaches of law, or other serious issues, the Directive ensures that whistleblowers can speak up without fear of retaliation.

Complying with the Directive

We are committed to upholding the highest standards of integrity and transparency. By complying with the Whistleblowing Directive, we aim to:

• Protect Our People: Employees are our greatest asset, and their safety, trust, and well-being are our top priorities. This law shields anyone who raises concerns, making sure they’re supported, not penalized.
• Foster a Healthy Work Culture: Encouraging openness and accountability helps us maintain a positive workplace where everyone feels empowered to do the right thing.
• Build Trust with Stakeholders: Clients, partners, and the public trust us to operate ethically. Compliance with the Whistleblowing Directive reinforces our commitment to doing business responsibly.
• Prevent Issues Before They Grow: When employees feel safe to report concerns, it allows us to address problems early, preventing potential harm and strengthening our organization.

At Sani/Ikos Group, we take our responsibilities seriously and value every voice. Our commitment to the Whistleblowing Directive is just one way we’re ensuring a transparent, ethical, and supportive environment for all.

What is the Whistleblowing Channel?

The Whistleblowing Channel is the mechanism provided by Sani/Ikos Group through which employees, stakeholders, and other parties can report unethical, illegal, or improper behavior within the Group. This is designed to encourage transparency, accountability, and compliance with laws and organizational policies.

Who is the Whistleblowing Channel for?

The Whistleblowing Channel can be used by anyone aware of violations in the workplace or professional context at any of the Sani/Ikos Group entities. This includes, but is not limited to, the following:

• All company employees, either full-time or part-time, either fixed-term, indefinite or with any other employment relationship, all seasonal staff and trainees.
• Former company employees.
• Volunteers, interns, and trainees, regardless of whether they receive compensation.
• Shareholders, investors, members of the Board of Directors and its Committees, including non-executive members.
• Any third party, customer, supplier, vendor that has a relationship with Sani/Ikos Group.
• Individuals whose employment relationship has not yet begun but who have obtained information during the selection or pre-contractual negotiation process.

What SHOULD be reported through the Whistleblower Channel?

• Workplace harassment, sexual harassment and/or discrimination.
• Human and labour rights.
• Environmental protection.
• Health and safety.
• Bribery and corruption.
• Influence peddling.
• Conflict of interest.
• Irregular or illegal activity related to suppliers.
• Money laundering and undue payments.
• Confidentiality, information security, insider trading.
• Contracts, reports or accounting records.
• Scope of market abuse and trade competition.
• Non-compliance in other areas.

What SHOULD NOT be reported through this channel?

• False or deliberate accusations against others.
• Fraud cases that are unrelated to Sani/Ikos Group.
• Pure employment law topics not covered by the Directive.
• Serious risks to the safety or health of individuals should be addressed immediately with emergency services.
• Complaints or queries related to the services provided by Sani/Ikos Group and/or their quality and/or a reservation not governed by the Whistleblower Directive. These requests should be directed towards our sales and/or reservations and/or guest experience teams accordingly.
• Requests for your data protection rights and/or concerns related to the processing of your data should be directed to our Data Protection Officer at privacy@saniikos.com
• Making any other inquiries not related to the purpose of this channel.
• Disagreements over policies and management decisions or personal issues and disagreements with colleagues and/or heads of divisions.

Where can I access the Whistleblowing Channel?

If you have an incident to report that falls within the Whistleblowing Directive, you may file your report through the following link: Whistleblowing Channel. 

All reports will be handled with the utmost confidentiality, and whistleblowers will be protected by the standards set out in the Whistleblowing Directive and the relevant local legislation.

If the information provided is deemed credible and supported by sufficient evidence, an investigation will be launched to verify the report.

Keep in mind that, based on Article 23 (2) of the Whistleblowing Directive, if a person purposefully makes false or deliberate accusations against others or knowingly discloses false or misleading information, then that person will not be protected under this Directive. At the same time, penalties can be imposed.

Supplier Code of Conduct

We encourage you to take a few moments to read the Supplier Code of Conduct by clicking below:

SIG Supplier Code of Conduct