AN UPDATE ON OPENING DATES FOR IKOS OCEANIA

As we navigate the difficult challenge the coronavirus (COVID-19) presents us with during these rapidly changing times, the wellbeing of our guests and staff remains our priority. We are pleased to already be welcoming guests to Ikos Olivia in Halkidiki, having reopened its doors from 1st July.  During these trying times and in response to ongoing changing travel conditions, we have taken the difficult decision to postpone the opening of Ikos Oceania, our second property in Halkidiki, to March 2021.

With you as our number one priority, we have adjusted our travel policies so that you can still go ahead with your holiday, with a range of flexible options for your booking:

1.         Transfer your stay to Ikos Olivia in Halkidiki, at no extra cost – Our Reservations Team (reservations@ikosresorts.com ) will instantly walk you through your options. This option is valid for stays up to 31st October 2020.

2.         To ensure your peace of mind and ease any concerns you may have about travelling during these challenging times, we are offering guests the option of  staying at any of the Ikos Resorts, valid for Season 2021. Bookings can easily be re-arranged by contacting our reservations team.

3.         Cancel your booking – To cancel your booking, contact our Reservations Department at reservations@ikosresorts.com   or call us on +30 23741 10750 for more information.

Ikos has just been awarded the title of the Best All-Inclusive Resorts in the World for another year by TripAdvisor, with Ikos Dassia in 1st place and Ikos Olivia in 2nd. We remain committed to providing our guests with premium service and travel planning flexibility during this constantly evolving situation. For more information on existing or potential bookings or to cancel your booking, please contact our Reservations Department directly at reservations@ikosresorts.com  where our team will be delighted to walk you through your accommodation options.

IKOS ANDALUSIA APERTURA POSTICIPATA AL 2021

Gentile ospite,

Affrontando la difficile sfida che il coronavirus (COVID-19) ci continua a presentare durante questi tempi in rapida evoluzione, il benessere dei nostri ospiti e del personale rimane la nostra priorità.

Fino a qualche settimana fa, le condizioni di pandemia avevano raggiunto un livello in cui i paesi erano nuovamente in grado riaprire le frontiere in seguito al lockdown, consentendo di riprendere i viaggi verso la maggior parte delle destinazioni.

L’imponente costruzione di Ikos Andalusia è stata completata in anticipo e le procedure operative completate per l’apertura del 1 settembre.

Il risultato è davvero sorprendente e stavamo aspettando con impazienza di dare il benvenuto ai nostri ospiti in questo eccezionale nuovo resort Ikos.

Avremmo il piacere di invitarti ad un’anteprima della nuova proprietà incredibilmente chic.

Tuttavia, durante le ultime settimane, le infezioni in Spagna sono progressivamente aumentate, raggiungendo il numero giornaliero più alto di casi registrati da maggio, con il timore crescente dello sviluppo di una seconda ondata imminente.

Sulla base dell’attuale valutazione dell’aumento dei rischi COVID-19, l’Ufficio Foreign & Commonwealth UK (FCO) ha recentemente sconsigliato tutti i viaggi non essenziali verso la Spagna continentale a partire dal 26 luglio ed ha stabilito che i rientri in patria sono soggetti ad un conseguente 14 giorni di autoisolamento. Altri paesi hanno inoltre introdotto restrizioni ed avvertenze di viaggio, simili per tutto il paese o per parti di esso.

Alla luce di questi recenti sviluppi, siamo sempre piu’ preoccupati per l’apertura cosi’ in ritardo nella stagione e di mettere in pericolo i nostri ospiti e il nostro personale. Pertanto, in linea con la guida dell’FCO e di altri Uffici Esteri, nell’ambito del nostro impegno a proteggere la salute di tutti i soggetti coinvolti, abbiamo preso la difficile decisione di rinviare l’apertura del nuovo Ikos Andalusia da settembre 2020 ad Aprile 2021.

Ikos è stato nuovamente insignito quest’anno del titolo di Best All-Inclusive Resorts nel mondo da TripAdvisor, con Ikos Dassia al 1 ° posto e Ikos Olivia al 2 °. Rimaniamo impegnati nel fornire ai nostri ospiti un servizio premium, flessibilità nella ripianificazione dei loro viaggi, durante questa situazione che continua ad essere in continua evoluzione.

Abbiamo inoltre aggiornato le nostre politiche di cancellazione offrendo una gamma di opzioni flessibili per riorganizzare il vostro soggiorno in modo che possiate continuare la vostra vacanza quest’estate.

Per ulteriori informazioni su prenotazioni esistenti o future o per annullare la prenotazione, si prega di contattare il nostro ufficio prenotazioni direttamente su reservations@ikosresorts.com dove il nostro team vi guiderà attraverso le diverse opzioni.

Ogni volta che sceglierai di visitarci nella splendida Ikos Andalusia, saremo felici di darvi il benvenuto con lo stile di vita di Marbella ed offrirvi l’ospitalità unica di Ikos Resorts

Distinti saluti,

Luis Herault
CEO
IKOS IBERIA

AN UPDATE ON 2020 REOPENING DATES FOR IKOS RESORTS

Ikos Resorts is now open with Ikos Olivia, welcoming guests to an exclusive, safe holiday haven. The opening of Ikos Oceania in Halkidiki is postponed from September 2020 to March 2021, while Ikos Dassia in Corfu and Ikos Aria in Kos will remain closed for the 2020 season, reopening in April 2021. Due to travel regulations in Spain, our new property Ikos Andalusia, despite being fully ready to operate, will open its doors for the first time in April 2021. Find out more about your booking options for Ikos Andalusia  here

As we look to the future of travel and upcoming holidays, we would like to provide our guests with an update on the reopening dates for all five of our luxury all-inclusive hotels for the 2020 Season.

We are excited to have already started welcoming guests back to Ikos Olivia in Halkidiki, having reopened its doors from 1st July. Due to travel regulations in Spain, our new property Ikos Andalusia, despite being fully ready to operate, will open its doors for the first time in April 2021, while the opening date for Ikos Oceania has been postponed to March 2021. Guests booked to stay in Ikos Oceania can easily rearrange their stay with us at Ikos Olivia, at no extra charge. Alternatively, they can postpone their holiday for 2021.

Concerning the rest of Ikos properties in Greece, faced with these unprecedented times and the ongoing force majeure situation, Ikos Dassia in Corfu and Ikos Aria in Kos will remain closed for the 2020 season, reopening in April 2021. The decision has been made considering the reduction in air travel to the Greek islands, as well as the current local regulations and infrastructure to support our best in-class protocols.

With our guests remaining the number one priority, we hope this update will give everyone peace of mind by providing the latest information and offering a range of flexible options for rearranging their stay. Ikos Resorts will cover the difference for any flight changes (of the same class and airline) while guests with existing bookings for Ikos Dassia, Ikos Aria and Ikos Andalusia in 2020 can easily rearrange their stay with us at Ikos Olivia, at no extra charge. Alternatively, they can postpone their holiday for 2021.

Ikos Resorts are welcoming guests under the protection of the new Infinite Care Protocol™, which incorporates best in-class health and safety measures such as testing on arrival, a touchless guest journey using digital services, and round-the-clock medical support, all certified with the TUV Austria Covid shield. Combined with the resorts’ expansive open spaces and high-end touches, we have created a safe environment for all our guests to enjoy without compromising on the overall luxury experience.

Whether it be in 2020 or 2021, we look forward to welcoming all guests back to our leading, luxury all-inclusive resorts once again; a world of safety and freedom with the new Infinite Care Protocol in place, surrounded by over 20 acres of elegant and airy spaces for all to enjoy.

Learn more about the Ikos Infinite Care Protocol™ & the Hotel Operations here:  https://ikosresorts.com/the-ikos-world-of-safety-freedom

Please contact us on 0030 2374110750 and reservations@ikosresorts.com if you have any questions.