Step into our ring of confidence and reliability and review our full Infinite Care Protocol™ & Hotel Operations and Disinfection Policies here
Dynamic enhancements to our daily operations mean that all activities onsite are protected, and a technology-driven contactless experience ensures an easy stay. Find out more.
Frequently Asked Questions
Can’t find the answer you are looking for? We have shared some of the most frequently questions to help you out. Please check the FAQs page here
We look forward to welcoming you at Ikos Resorts soon. If you have any questions, please contact us on firstname.lastname@example.org or +30 23741 10750 for more information.
Disclaimer: At Ikos Resorts, we are continuously monitoring the development of the COVID-19 outbreak and have set the well-being, health and safety of our staff and guests as our top priority. We fully comply with the guidelines of competent health authorities and have put in place preventative measures to reduce the spread of COVID-19, however, we cannot guarantee that our guests will not be exposed to the virus. Guests are requested to take self-protective measures and adhere to the COVID-19 relevant house-rules to minimize any exposure to the virus. By visiting Ikos Resorts, or attending any of its activities, guests acknowledge the contagious nature of COVID-19 and the risk of exposure or infection with COVID-19. Ikos Resorts does not accept any liability and guests agree to withhold Ikos from any claims of any kind arising out of, or relating thereto.
Hotel Operations Policies & Adjustment: Crafted in compliance with the World Health Organisation, government health authorities and leading global experts, the Infinite Care protocol goes beyond world-class measures, offering a combination of enhanced protocols, sanitisation procedures and safety policies across resorts operations and spaces. Within this unique sanctuary, and for the protection of our guests and staff, some experiences, services and offerings may be modified, operate at limited capacity, or be terminated at the Resort’s absolute discretion. No claims or requests for discounts can be accepted due to adjustments to services or offerings, which are in place for the welfare and safety of all guests and staff. See our adjusted services.
Testing: All guests are advised to undergo a test 72hrs prior to arrival. In the case of no testing before travel, a complimentary test will be offered on site, upon arrival at the resort. Guests not willing to take this test will not be eligible for accommodation, for the safety of all our guests and staff. Should a guest exhibit symptoms during their stay, as defined by our onsite doctors, they will be required to undergo a molecular test onsite.