Ikos Andalusia Opening is Postponed to the 1st of September 2020

Ikos Andalusia Opening is Postponed to the 1st of September 2020

With travel still at a standstill, we have been complying with lockdown restrictions and measures imposed by governments to protect all citizens during the novel coronavirus outbreak. Since early March, in alignment with all necessary restrictive measures across the globe, strict constraints on construction works were imposed across Spain, bringing all such work to a halt, without exceptions.

Until this measure, the construction of Ikos Andalusia, the first Ikos Resorts property to open in Spain, was moving forward ahead of schedule, ready to open its doors early this month. For the first time in the Group’s successful history of delivering luxury resorts on time, this unprecedented force majeure situation has forced us to postpone the opening of Ikos Andalusia to September 1st 2020, provided that we are by then able to ensure the safety of our guests and staff as the pandemic hopefully subsides.

We are constantly working to ensure that we meet the latest guidance from the Centers for Disease Control & Prevention (CDC) and the World Health Organization (WHO) to be ready to welcome you on September 1st 2020. We are also developing, in partnership with in-house and outside expert partners, an even more exacting standard of care, cleanliness and disinfection, in order to confidently offer you a safe and comfortable stay when you do visit us.

TRAVEL WITH FLEXIBILITY

We understand that our delayed opening may cause disappointment for those due to stay with us this summer and we invite you to arrange your new travel dates by contacting our Reservations department on  0030 2374110750 and reservations@ikosresorts.com, or via your travel agency/online travel website.

For guests who have booked directly with us and do not yet have new dates in mind, we will provide a voucher* to the value of your deposit, further increased by 20%, for use against bookings until October 2021. For any vouchers not redeemed in 18 months from the issue date, the original deposit paid will be returned at that time in full.

What’s more, our official pricelist for 2021 will not see any changes from 2020 until further notice, giving you more time to plan your new trip for next summer. Please contact us on reservations@ikosresorts.com and 0030 2374110750 to take advantage of this option or to ask any questions. Alternatively, in order to claim your Holiday Voucher, with an extra 20% added to the value of your paid deposit, simply click on the button below, fill-in the form, and our Reservations Office will contact you soon.

A message to Ikos Resorts guests and associates from our CEO

Dear valued guest,

Since opening in 2015, Ikos Resorts’ guiding principle has always been to care about our guests as we do for our own family. Today, more than ever, this core value guides us as we navigate the difficult challenge the coronavirus (COVID-19) presents us with, in order to best protect our guests and staff during such unprecedented times.

Our first thoughts and highest priority is always the well-being of the Ikos family, with you, our valued guest, at the centre of it. The Greek Government announced on March 14th, 2020 that all seasonal hotel openings will be postponed to May 1st, 2020 in order to combat the spread of the virus. Ikos Resorts will be complying with this measure, taking all responsible necessary action prescribed.

During these trying times, holiday plans may not be at the top of your mind, but I would like to assure you that your safety and well-being remains our foremost concern.

We will continue to monitor, assess and act on the information and guidelines available, steadfast in our commitment to provide guests, partners and employees with the utmost level of safety and care so that when you do travel, you can travel with confidence. Please rest assured that our already robust hygiene standards are even further enhanced, based on the latest COVID-19 guidance from international and local authorities. We also remain committed to providing you with travel planning flexibility during this constantly changing situation.

I want to thank you for the support, loyalty and trust that you continue to place in us. Throughout these times, we will do everything in our power to respond to your needs and best support our Ikos family of guests, partners and employees.

Before long, and whenever you choose to visit us at Ikos Resorts, we look forward to offering you the “Infinite Lifestyle” and welcoming you again with all our hearts, under the sun.

Best regards,

Andreas A. Andreadis
CEO & Co-Managing Partner
IKOS RESORTS

Travel with Care

Travel with Care – An update from Ikos Resorts

The wellbeing of our guests and associates is of paramount importance. We are closely monitoring the National Public Health Organisation (NPHO) and World Health Organization’s reports regarding the novel coronavirus (COVID-19) and following the latest and most efficient guidelines from these agencies and the local health departments.

Ikos Resorts are taking all necessary precautionary measures to ensure that our guests will have a safe and pleasant stay as our top priority.

Our staff are being trained on the latest guidelines provided by the local health authorities while all the staff is undergoing dedicated seminars, in cooperation with global leader in hygiene technologies, Ecolab.

Additional measures include:

  • Special staff briefing updates daily
  • Reinforcement of the rules and practices of good personal hygiene
  • Provisioning of medical masks and gloves for staff and guests
  • Hand sanitisers that will be in place at guest contact areas such as hotel lobbies, VIP transfers, as of the opening of the hotels.
  • Special attention has also been placed to sanitise public contact points such as elevator buttons, reception counters and all hotel facilities, prior to opening and onwards.

As we continue to monitor the situation, we remain vigilant and work closely with the authorities for the health and safety of all people.

Thank you for choosing Ikos Resorts and we look forward to welcoming you soon.