the ultimate in personalised service
The Ikos Deluxe Collection caters for our most discerning guests and when it comes to customer service they expect the very best. Which is why our Deluxe Concierge takes personal service to a privileged new level. Such extraordinary service ensures every little detail of your Ikos experience is truly exceptional. Our Deluxe Concierges are fully qualified and certified by the British Butler Institute, so you can rely on their expert attention from before you have even checked in.
Your Deluxe Concierge will ensure your particular requests are effortlessly accommodated. For example any special dietary requirements will be effectively communicated and catered for. Should your visit coincide with a special celebration they will oversee any special arrangements required as well as making bookings at your preferred restaurants.
During your stay
On arrival you will be greeted by your Deluxe Concierge who will lead you through express check-in and ensure your luggage is speedily delivered to your Deluxe accommodation. They will work to meet your needs from planning excursions and table reservations to an upgraded laundry service. Deluxe Concierge is there for you and your family throughout your stay.
Your Deluxe Concierge will make sure check out and departure is smooth and stress-free. They will take care of all needs from late check out requests to arranging transport.